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Privacy Policy

Campion Coaching & Consultancy
Last updated: 19th November 2025

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At Campion Coaching & Consultancy, I (“we”, “us”, or “our”) am committed to protecting your privacy and ensuring that your personal information is handled safely, respectfully, and in line with data protection laws, including the UK GDPR and the Data Protection Act 2018.

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This Privacy Policy explains:

  • What information we collect

  • Why and how we use it

  • How we store and protect it

  • Your rights

 

If you have any questions, you can contact:
Email: clare@campioncoachingconsultancy.com 
 

 

1. What Personal Data We Collect

We may collect and process the following personal data:

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1.1 Information you provide directly

This may include:

  • Name, email address, phone number, organisation

  • Information submitted through contact forms or enquiry forms

  • Details shared during coaching, consultancy, or workshops

  • Booking information

  • Assessment responses (e.g., values, leadership diagnostics, DISC-style tools)

  • Information you provide via email, online messaging, or social media

 

1.2 Automatically collected information

When you visit the website, we may collect:

  • IP address

  • Browser type and version

  • Pages you visit

  • Time and date of visits

  • Referral source

  • Cookie preferences and analytics data

 

1.3 Payment information

If you purchase a product, programme, or service, payments may be processed via secure third-party providers (e.g., Stripe, PayPal).
I do not store or have access to full payment card details.

 

1.4 Special category data

In coaching, users may voluntarily share sensitive personal information (e.g., health, wellbeing, pregnancy loss, work-related stress or trauma).
This information is:

  • Only collected with your consent

  • Only used for the purpose of coaching, support, or programme delivery

  • Never shared with third parties

 

 

2. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to your enquiries

  • To deliver coaching, consultancy, workshops, or programmes

  • To manage bookings and client communications

  • To send resources, newsletters, or marketing emails (only if you opt-in)

  • To personalise and tailor services

  • To process payments for services or digital products

  • To maintain records for administrative and legal purposes

  • To improve the website and user experience

We only collect and use data where it is necessary, lawful, and proportionate.

 

 

3. Legal Basis for Processing

We rely on one or more of the following legal grounds:

  • Consent – e.g., opting into emails or sharing sensitive information in sessions

  • Contract – processing data necessary to deliver a service you have paid for

  • Legitimate interests – e.g., improving the website or business processes

  • Legal obligation – e.g., bookkeeping, tax records, safeguarding

 

 

4. How We Store and Protect Your Data

Your personal data is stored securely using trusted systems such as:

  • Password-protected devices

  • Secure cloud platforms (e.g., Google Workspace, CRM systems)

  • Encrypted storage solutions where appropriate

We take appropriate technical and organisational steps to protect your data from unauthorised access, disclosure, loss, or misuse.

 

 

5. Sharing Your Data

Your information may be shared with trusted third parties only when necessary, such as:

  • Payment processors

  • Email marketing platforms (e.g., MailerLite/ConvertKit – if used)

  • Scheduling tools (e.g., Calendly, Acuity)

  • Cloud storage platforms

  • Assessment or survey tools (e.g., Google Forms, Typeform)

We do not sell, rent, or trade your personal data.

All third-party providers are GDPR-compliant and only process data under our instruction.

 

 

6. Data Retention

We retain personal data only as long as necessary:

  • Client records: usually up to 7 years

  • Email enquiries: up to 12 months

  • Mailing list data: until you unsubscribe

  • Session notes (if kept): securely stored for 7 years

You may request deletion at any time unless we are legally required to retain it.

 

 

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion (“right to be forgotten”)

  • Withdraw consent

  • Object to processing

  • Request data portability

  • Restrict processing

To exercise any rights, email: clare@campioncoachingconsultancy.com 

 

 

8. Cookies & Tracking Technologies

This website may use cookies to:

  • Improve site function

  • Analyse visitor behaviour

  • Remember preferences

You will have the option to accept, decline, or customise cookie settings when you visit the site.

A full Cookie Policy can be provided on request.

 

 

9. Email Marketing

If you join the mailing list, you agree to receive occasional:

  • Updates

  • Resources

  • Offers

  • News about services

You can unsubscribe at any time by clicking the unsubscribe link or emailing us.

 

 

10. Children’s Data

This website is not intended for children under 16.
We do not knowingly collect children’s personal data without parental consent.

 

 

11. Changes to This Privacy Policy

This policy may be updated occasionally.
The updated version will always be available on this page.

 

 

12. Contact

For questions, concerns, or GDPR requests, contact:
Email: clare@campioncoachingconsultancy.com 
Phone: 07736061711 
 

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